Privacy Policy
Your privacy is our priority. Learn how we protect your personal information and ensure your data security.
1. Introduction
Welcome to EzParkk ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our services.
This policy applies to all users of our platform, including drivers seeking parking spaces and hosts offering parking spots. By using our services, you agree to the collection and use of information in accordance with this policy.
Effective Date: This Privacy Policy is effective as of August 27, 2025, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
2. Information We Collect
We collect several different types of information for various purposes to provide and improve our services to you.
Personal Information
- Account Information: Name, email address, phone number, and password when you create an account
- Profile Information: Profile picture, vehicle information, and preferences
- Payment Information: Credit card details, billing address, and payment history
- Location Data: GPS location when using our parking services
Usage Information
- Device Information: Device type, operating system, browser type, and IP address
- Usage Data: Pages visited, features used, and interaction patterns
- Communication Data: Messages, reviews, and feedback you provide
3. How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
- • Process parking bookings and payments
- • Connect drivers with parking hosts
- • Provide customer support
- • Send booking confirmations
Communication
- • Send important updates and notifications
- • Respond to your inquiries
- • Provide customer service
- • Share relevant promotions
Security & Safety
- • Verify user identities
- • Prevent fraud and abuse
- • Ensure platform safety
- • Comply with legal obligations
Improvement
- • Analyze usage patterns
- • Improve our services
- • Develop new features
- • Personalize user experience
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, such as payment processors, hosting providers, and analytics services.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
6. Your Rights
You have certain rights regarding your personal information, including:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Correction
You can request that we correct any inaccurate or incomplete information.
Right to Deletion
You can request that we delete your personal information in certain circumstances.
Right to Object
You can object to our processing of your personal information in certain situations.
How to Exercise Your Rights
To exercise any of these rights, please contact us at contact@ezparkk.com. We will respond to your request within 30 days.
7. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
Age Verification
By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Contact Information
Response Time
We aim to respond to all privacy-related inquiries within 24 hours during business days.
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.